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Legal

Privacy Policy

This privacy policy will explain how TW Resolute Ltd uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

TW Resolute Ltd collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Company/organisation identification information (company/organisation name, location, size, etc)

How do we collect your data?

You directly provide TW Resolute Ltd with most of the data we collect. We collect data and process data when you:

  • Voluntarily complete a form or via email.
  • Use or view our website via your browser’s cookies.
  • Interact with the chatbot on our website.
  • Interact with us via our social channels.

How will we use your data?

TW Resolute Ltd collects your data so that we can:

  • Process your projects and manage your account.
  • Email you with marketing news about our services which we think you might like.

Marketing

TW Resolute Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop TW Resolute Ltd from contacting you for marketing purposes or giving your data to other members of the TW Resolute Ltd.

If you no longer wish to be contacted for marketing purposes, please email us at studio@tenacityworks.com to let us know.

What are your data protection rights?

TW Resolute Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request TW Resolute Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that TW Resolute Ltd correct any information you believe is inaccurate. You also have the right to request TW Resolute Ltd to complete the information you believe is incomplete.

The right to erasure – You have the right to request that TW Resolute Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that TW Resolute Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to TW Resolute Ltd’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that TW Resolute Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: studio@tenacityworks.com

Or write to us:
TW Resolute Ltd
2nd Floor, Unicorn House, Station Close
Potters Bar Hertfordshire EN6 1TL
United Kingdom

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

TW Resolute Ltd uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – TW Resolute Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Marketing – TW Resolute Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The TW Resolute Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

TW Resolute Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on September 10, 2019.

How to contact us

If you have any questions about TW Resolute Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: studio@tenacityworks.com

Or write to us:
TW Resolute Ltd
2nd Floor, Unicorn House
Station Close
Potters Bar
Hertfordshire EN6 1TL

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that TW Resolute Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: dataprotectionfee@ico.org.uk

Address:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
United Kingdom

Disclaimer

The information contained on https://www.tenacityworks.com website (the “Service”) is for general information purposes only.

TW Resolute Ltd assumes no responsibility for errors or omissions in the contents on the Service.

In no event shall TW Resolute Ltd be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. TW Resolute Ltd reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice.

TW Resolute Ltd does not warrant that the Service is free of viruses or other harmful components.

External links disclaimer

https://www.tenacityworks.com website may contain links to external websites that are not provided or maintained by or in any way affiliated with TW Resolute Ltd.

Please note that the TW Resolute Ltd does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Copyright Statement

This website and its content is copyright of TW Resolute Ltd – © TW Resolute Ltd. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Last updated: March 25, 2020

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